1. Introduction
By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our site.

2. Products and Services
We offer wigs, hair extensions, and related accessories, both synthetic and human hair. While we strive for accuracy in product descriptions, images, and availability, colors may vary due to monitor settings, and stock may be limited.

3. Pricing and Payment
Pricing: All prices listed on the website are in USD,NGN & GBP and may be subject to change without notice. Prices are exclusive of any applicable taxes or shipping fees.
Payment Methods: We accept major credit/debit cards, and other payment methods listed at checkout. All payments are securely processed.
Billing Information: You agree to provide current, complete, and accurate billing information for purchases made on our website.

4. Shipping and Delivery
Shipping Rates and Times: Shipping rates and delivery times vary based on your location and selected shipping method. Estimated delivery times are provided at checkout but may be subject to delays beyond our control. International Shipping: Customers are responsible for any customs duties, taxes, or fees required by their country for international orders. Order Tracking: Upon shipping, we provide a tracking number so you can monitor your order’s progress.

5. Returns and Refunds
Return Eligibility: We accept returns on eligible items within 14 days of delivery. Items must be unused, in original packaging, and in saleable condition. Non-Returnable Items: Due to hygiene reasons, certain products like wigs or hair extensions that have been worn, altered, or styled are non-returnable.
Return Process: To initiate a return, contact our customer support team for instructions. Return shipping fees may apply unless the product is defective or you received the wrong item.
Refunds: Refunds are processed within 5 business days after we receive and inspect the returned item. Original shipping costs are non-refundable.

6. Product Care and Maintenance Disclaimer
Our wigs and hair products come with specific care instructions. We are not liable for damage resulting from improper care or misuse of the products.

7. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the practices described in our Privacy Policy.

8. Intellectual Property Rights
All content on this website, including but not limited to images, text, graphics, logos, and designs, are the property of Tolish Diva and are protected by copyright and other intellectual property laws. You may not use, copy, or reproduce any content from our website without prior written consent from Tolish Diva.

9. Limitation of Liability
To the fullest extent permitted by law, Tolish Diva shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our website or products. In no event shall our liability exceed the amount paid by you for the product in question.

10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of UK. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in UK.

11. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with the “Last Updated” date. Continued use of our website after any changes constitutes your acceptance of the revised Terms and Conditions.

12. Contact Us
For questions or concerns about these Terms and Conditions, please contact us at: info@tolishhair.com

Effective as of April 2024